Privacy Policy

Effective Date: April 7, 2026

This Privacy Policy describes how Pod Loučkou, s.r.o.  collects, uses, and discloses your personal information in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA) when you visit or make a purchase from our store.

1. COLLECTION OF PERSONAL INFORMATION

When you visit the Site or place an order, we collect certain information necessary to process your purchase. This includes:

• Identity Information: Full name.

• Contact Information: Mobile phone number (required for COD delivery), email address.

• Delivery Information: Full shipping address, state, and post code.

• Device Information: IP address, browser type, and cookies to improve your shopping experience.

2. PURPOSE OF DATA COLLECTION

We use your information to:

• Process and fulfill your orders.

• Arrange shipping and delivery via our logistics partners.

• Communicate with you regarding order confirmation and delivery status.

• Prevent fraudulent transactions.

• Comply with legal and regulatory requirements in Malaysia.

3. PAYMENT SECURITY (CASH ON DELIVERY)

We specialize in Cash on Delivery (COD) services. * Our website DO NOT collect, process, or store any credit card numbers, bank account details, or other sensitive financial information.

• The payment transaction occurs physically between you and the authorized courier personnel at the time of delivery.

4. DISCLOSURE TO THIRD PARTIES

To ensure your order reaches you, we share your personal data (Name, Address, Phone Number) with our third-party service providers, specifically:

• Logistics & Courier Partners: To deliver your parcel and collect the payment.

• Marketing Tools: Such as Google Analytics or Facebook Pixel (if applicable) to optimize our services.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. YOUR RIGHTS UNDER PDPA

As a consumer in Malaysia, you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.

• Right to Correction: You can request that we correct any inaccurate or incomplete information.

• Right to Withdraw Consent: You may withdraw your consent for us to process your data at any time (this may affect our ability to fulfill your orders).

6. DATA RETENTION

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law (e.g., for tax and accounting purposes).

7. CONTACT US

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer:

• Company Name: Pod Loučkou, s.r.o.

• Address: č.ev. 37, 739 91 Horní Lomná, Czech Republic

• Email: BarnthouseYousef@gmail.com

• Phone: +420 (735) 531-521